Outstanding Annual Service Returns

We still have outstanding submissions.  188 of 8,762 employers have not provided a return, which means we don’t have up to date service history for nearly 81,538 employees. It’s extremely important that this is returned to us as soon as possible.

We’d like to remind you that if you’ve not completed your service submission or contacted us regarding your delay the following actions will be taken by us:-

  • All affected members will be informed that their data has not been submitted by their payroll provider, including an explanation of the consequences of this data not being provided.
  • We’ll commence engagement with employee representative groups (unions) to escalate the issue on behalf of their members.
  • We’ll commence the process to report non-compliant payroll providers to The Pensions Regulator.

If you have any issues regarding your submission then please contact our Employer Support Team on 0345 300 3756 (8.30am – 6.00pm Monday to Friday)

Last Updated: 30/01/2019 14:15